In this energised and insightful episode, Chris Tate sits down with Scott Riley, founder of Cloud Nexus and co-creator of the fast-growing SaaS tool Inside Agent. From their shared beginnings at GCI to Scott’s leap into consultancy, and now SaaS, this episode is packed with stories, wisdom, and valuable advice for anyone in the MSP space.Scott shares how Cloud Nexus grew from a consultancy focused on Microsoft 365 and Azure into a trusted delivery partner for MSPs—and how years of helping MSPs led to the creation of Inside Agent, a multi-tenant 365 security platform purpose-built for MSPs.They also talk about data centre fires, Red Nose Day panic rooms, poker-based video games, power-washing Wallace & Gromit’s house (yes, really), and the importance of video content, white space analysis, and peer groups for MSP growth. Topics covered:Why Scott pivoted from MSP-style consultancy to SaaSHow Inside Agent was built and validated in less than a yearVideo marketing and building trust at scaleHandling burnout, scaling small teams, and apprentice success storiesTips for white space analysis and sustainable business growthStories from Comic Relief tech chaos and GCI acquisitions Books and Podcasts Mentioned:The E-Myth Revisited by Michael E. GerberThe Go-Giver by Bob Burg$100M Offers and $100M Leads by Alex HormoziPaul Green’s MSP Marketing Podcast (implied through Paul Green reference)Bearded 365 Guy – YouTube reviews by Jonathan EdwardsAbout ScottConnect with Scott on LinkedIn ⁠⁠here⁠⁠ ⁠⁠and check out Cloud Nexus and Inside AgentMusic - https://www.purple-planet.com

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