Listen "How do you close consultations effectively? - Episode 84"
Episode Synopsis
In this conversation, Yannick Jacob and Siwash Zahmat delve into the nuances of closing consultations in coaching. They discuss the importance of leaving time for closing, ethical considerations in sales, and the transition from coaching to closing. The dialogue emphasizes the need for a structured approach while maintaining a client-centered focus, exploring how to create options for clients and the significance of creating space for decision-making. They also touch on the use of checklists to streamline the closing process and ensure that clients feel supported throughout their decision-making journey. In this conversation, Yannick Jacob and Siwash Zahmat explore the intricacies of coaching sales processes, focusing on payment discussions, client commitment, and the importance of building relationships over mere transactions. They emphasize the need for authenticity, clarity, and the ability to address objections while maintaining a supportive environment for clients. The discussion highlights the significance of practicing these skills to achieve mastery in the enrollment process, ultimately leading to successful coaching relationships.Keywordscoaching, consultations, closing techniques, ethical selling, client relationships, decision making, sales process, coaching packages, client commitment, sales strategies, coaching, payment plans, client commitment, sales objections, relationship building, authenticity, coaching process, client agreements, enrollment masteryTakeawaysClosing a consultation is crucial for client engagement.Ethical selling prioritizes the client's needs over the coach's agenda.Creating a menu of options can facilitate client decision-making.It's important to create space for clients to process their choices.Transitioning from coaching to closing requires clear communication.Using checklists can enhance the effectiveness of the closing process.Building relationships is key to successful coaching and sales.Listening to clients' concerns is essential for ethical selling.Offering a follow-up session can enhance client commitment.The sales process should feel supportive, not pushy. Payment plans can enhance client commitment.Creating space for clients to think is crucial.Addressing objections openly normalizes money conversations.Building relationships leads to better client retention.Authenticity in sales processes fosters trust.Clarity in agreements prevents payment issues.Practicing sales conversations improves confidence.Understanding client needs is key to effective coaching.The enrollment process is a journey, not a transaction.Mastery comes from experience and feedback.Chapters00:00 The Importance of Closing Consultations02:49 Ethics in Sales and Coaching06:12 Transitioning from Coaching to Closing08:58 Creating a Menu of Options11:54 The Art of Creating Space15:01 Guiding Clients Through the Decision Process18:07 Using Checklists for Effective Closing27:22 Navigating Payment Conversations30:32 Creating Commitment and Space for Clients33:42 Addressing Objections and Money Conversations36:46 Building Relationships Over Transactions40:20 Practicing Authenticity in Sales43:58 The Importance of Clarity and Agreements46:57 Mastering the Enrollment Process____If you'd like to stay up to date with new episodes, continue the conversation or generally support what we do: Send us your question: http://bit.ly/talkingaboutcoachingSign up to our mailing list (no spam, no sales, just a quick shout about new episodes): https://rocketsupervision.com/talking-about-coaching/Support the show
More episodes of the podcast Talking about Coaching
Why is Coaching important? - Episode 86
28/02/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.