In this episode, The Parker Avery Group's Change Management Lead Kathi Toll, along with retail experts Tricia Gustin and Heidi Csencsits discuss ways retailers can handle customers and associates coming back into their stores after a major disruption like the COVID-19 pandemic. 
 
You may also like this content:
What to Do When You're Expecting ... Customers: Part 2: https://parkeravery.com/podcast-what-to-do-when-youre-expecting-customers-part-2/ 
Store Operations Assessment Unlocks Hidden Potential for Discount Retailer: https://parkeravery.com/industry-experience/store-operations-assessment-unlocks-hidden-potential-for-discount-retailer/ 
Store-Level Omnichannel Capabilities for Retail's New World: https://parkeravery.com/industry-experience/essential-disruption-store-level-omnichannel-capabilities-for-retails-new-world/ 
 
Learn more about The Parker Avery Group by visiting: https://www.parkeravery.com/ 
 
Introduction music:  On My Way by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4163-on-my-way
License: http://creativecommons.org/licenses/by/4.0/
Cover image by Jorge Guillen from Pixabay

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