Tales From The Cube - Episode 23-018 - Quality Part 2

Tales From The Cube
25/09/2023 22 min Temporada 2 Episodio 23018

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Episode Synopsis

This is the second of two episodes about how quality works in a call center. This talk outlines what a Quality evaluator does and why they do it.

More episodes of the podcast Tales From The Cube

Tales From The Cube - EP25007 - Scheduling Models 18/11/2025
Tales From The Cube - EP25006 - Bizarre Management Tactics 31/08/2025
Tales From The Cube - Episode 25005 - Having Fun At Work 06/07/2025
Tales From The Cube - Episode 25004 - Effects Of Tariffs On Call Centres 12/05/2025
Tales From The Cube - EP25003 - Starting A Call Centre Part 3 07/04/2025
Tales From The Cube - Episode 25-002 Part 2 Starting A Call Centre 14/03/2025
Tales From The Cube-EP25-001 -Starting A Call Centre Part 1 10/02/2025
Special Episode Tales From The Cube - Night Before Christmas 23/12/2024
Tales From The Cube - EP24007 - Corrective Actions 18/12/2024
Tales From The Cube - Episode 24-006 - Call Centerss, Modern Day Sweatshops??? 15/10/2024
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