This episode of Take the Lead discusses how businesses are adapting to changes in the way work gets done and how customers buy products and services.  Sonia Adams - Global Client Chief Officer, GHD and Nick Reynolds - CMO, Johnson Controls Hitachi Air discuss how their industries have shifted from traditional selling approaches to more consultative, data-driven models focused on building trust and understanding customer needs. They talk about the challenges of leading intergenerational workforces and implementing new technologies. Both emphasise the importance of understanding different generations, focusing on key priorities, and having regular conversations with employees to drive change and productivity in a way that considers everyone's perspectives. LinkedIn Host Alana Brittain, Head of Strategic & Enterprise Sales Solutions ANZLinkedIn Guests: Sonia Adams - Global Client Chief Officer, GHDNick Reynolds - CMO, Johnson Controls Hitachi Air  See omnystudio.com/listener for privacy information.

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