Jeff Heasman is an expert in creating straight forward language within the legal and insurance industries. In this podcast Jeff will share: * why it is important to use straight forward language to ensure others understand you * How to check the other person really understand what you have said * How to structure your spoken and written content, when you have to use a specific word or term for compliance - and wrap an explanation around it Here is the transcript of the podcast interview You can contact Jeff at on www.insuranceupskill.com   Do you want to attend the Superstar Communicator monthly complimentary webinars? Register interest here. We'll then let you know how to register for the next one!

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