Topics discussed in this episodesWhy we will never go to the 'way it was before'. 03:22What is the one key thing that will help MSPs thrive and shine. 05:09The importance of being a 'digital citizen' in your marketing efforts 08:00Looking out for new target markets that's emerged out of 'hybrid workforce'. 16:00Identifying and firing 'high-cost' clients and why you need fire them. 17:47Downsides to standardizing your offerings. 22:05Why IoT might be the next big thing in the MSP space and what possible use cases does it serve? 24:04Calendaring and time boxing to stay productive. 30:19The first hire you should make your in your MSP. 31:49Resources mentioned in this episodeLinkedinTime-boxing techniqueThe team that made this episode possible:Praveen Ramesh, who leads product marketing and growth.Monica Maria, who leads the content marketing and editorial efforts.Karthikeyan Ganesh, who designs everything you see on our website.Kanagaraj Subramaniam, who built everything on this podcast page.

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