ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Customer experience — a differentiator for MSPs in an overcrowded market"
Episode Synopsis
Justin Esgar is the CEO of Virtua Computers — a 360 degree IT consulting, server management, and IT security services. He's created some of the best-selling apps like SignMyPad, the paperless PDF signature solution, TruckFood and Goodnight, the parental monitoring app. He is a blogger, podcaster, speaker, and author of the book— Appitalize on Your Idea.
In this SuperPod episode, Justin talks about customer delight as a differentiator in an overcrowded MSP market. He also lets us in on the three secrets to delightful yet consistent customer service. We even discuss ways to hire a great support team that aligns with your company's values and vision.
More episodes of the podcast SuperPod — The no-filter MSP show
What I wish I knew before starting my MSP
23/10/2024
In God we trust