Listen "107 | Travis Chamber Shares How to Find Success in Service"
Episode Synopsis
107 | Travis Chamber Shares How to Find Success in Service What is at the core of your sales job? Travis is Founder and Chief Media Hacker at Chamber Media, an agency that makes scalable social videos. In his career, he's been a hands-on Director, Producer, Writer, and Social Ad Buyer. Travis led distribution and content strategy for "YouTube's #1 Ad of the Decade," Kobe vs. Messi with 140 million views, and has worked with brands like Yahoo, Kraft, Old Navy, Coca-Cola, and Amazon amongst others. Every interaction that you have with others that you come across in your entrepreneurial journey has one thing in common... You may not realize it, but everything that you do is helping serve your clients! When you're pitching, creating products, or whatever it is that you do, when you come at it from the perspective of service, you'll find yourself far more successful. When I was in college, I served as a cocktail waitress. Now, every time I get on the phone with a client, I am serving them. At the core, I am seeking to serve my clients, and help them! Embracing a mindset of service has changed my business. This week's guest on Success Unfiltered, Travis Chamber, creates social video ad campaigns at a high level. One of his most devastating NO's made him sit down and rethink his entire approach to business and changed how he met with his clients. Once he came from a place of service, his business has exploded. Are you ready to change your sales mindset to one of service? If so, then this episode of Success Unfiltered is a MUST LISTEN! Enjoy, and thank you for listening and tuning into Success Unfiltered! To share your thoughts: Email The Pitch Queen @ [email protected] Ask a question over at www.ThePitchQueen.com Share Success Unfiltered on Twitter, Facebook, Instagram, & LinkedIn To help the show out: Please leave an honest review on iTunes. Your ratings and reviews really help and I read each one. Subscribe to the show on iTunes. Special thanks goes out to Travis Chamber for taking the time to chat with Michelle. Be sure to join us next week for our next new episode! Celebrate Your Rejections In Business! Why? Because the more you get told NO, the closer you are to a YES. True story. Rejection doesn't mean failure. It means that you're taking the steps that'll ensure your success! Don't let a NO stop you. Let me show you how to keep going after hearing any NO! Grab your copy of my FREE Checklist "5 Ways To Come Back From Sales Rejection" and turn that NO into a WIN! Here are a few key secrets we talked about in this episode: Michelle introduces Travis Chambers. Travis shares about his business, making high-end video sales funnels. His first major rejection was from Ring doorbells - they were uncertain that he could deliver what he claimed! He got the meeting because his team documented behind the scenes of everything they did, and word of mouth about their offerings began to spread. Travis took that rejection to heart, and after the first few days of disappointment, he looked at the feedback to see how he could make his business better as a result. Other campaigns that Travis ran saw results, so he created case studies of what their company could do to share with future clients. When going through the roller coaster of rejection, Travis and his team looked beyond their frustrations to learn. One of the most frustrating things that Travis would hear was not NO - it was the "not NO's" where clients wouldn't say NO, but they also never said YES. When working with high price offerings, it really takes a lot of trust building as part of the sales process, including some non-sales events. Show potential clients you are in it for the long haul! Some clients push back and don't say YES immediately because they want to test your commitment to their project. "Sometimes the most frustrating sales are going to be your biggest ones. And I think it's just because there's a certain amount of element of trust and I think they really just wanted to see how invested we were." ~ Travis Chambers Your time spent with your clients before a YES or NO is not wasted, because you never know who they could even refer your way. Never count on a sale until the money is in the bank! Sometimes you think that you have all but closed the deal, and the client backs out for whatever reason. "You've got to keep the hope and you have to give every person you pitch the benefit of the doubt because you just never know." ~ Travis Chambers "You just have to persevere with your client because like we're servants; we are serving people and we need to act as servants. We need to have that type of mindset." "Optimism, positivity, and hope are a sales person's best friends and I spent so much time worrying and having anxiety about whether or not things were going to work out. And the truth is, they're either going to or not." ~ Travis Chambers Travis shares one thing that he would share with his younger self. Connect with Travis Chambers: Chamber Media Website LinkedIn Twitter Instagram Celebrate Your Rejections In Business! Why? Because the more you get told NO, the closer you are to a YES. True story. Rejection doesn't mean failure. It means that you're taking the steps that'll ensure your success! Don't let a NO stop you. Let me show you how to keep going and get past any NO! Grab your copy of my FREE Checklist "5 Ways To Come Back From Sales Rejection" and turn that NO into a WIN! Music produced by Deejay-O www.iamdeejayo.com
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