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Richard D. Fain led Royal Caribbean Group as CEO from 1988, growing it from a $550 million company into a $90 billion cruise industry giant. A Berkeley and Wharton grad, he's known for pioneering revolutionary ship designs and sustainability initiatives that changed how the world cruises. His culture-driven leadership style built one of the most innovative and successful companies in global travel. He now serves as Chairman of the Board.
 
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➡️ Talking Points
00:00 – Intro
01:28 – Why Richard Fain Can’t Retire
02:44 – 33 Years as a Cruise Industry CEO
04:55 – The Death of Long-Term Thinking
06:36 – The Inflection Point That Changed Everything
08:18 – Building Culture with Intention
12:35 – Leading Under Pressure Without Losing Culture
15:32 – Vision vs. Intentionality: What’s the Difference?
18:17 – Hiring the Right People for the Mission
21:09 – Alignment Over Consensus
23:46 – Sponsor Break
28:21 – Killing Ego While Leading with Purpose
30:17 – Driving Results Without Burning Out Your Team
35:47 – The CEO’s Decision-Making Framework
38:11 – How to Create True Innovation
42:52 – Inside Royal Caribbean’s ‘Culture of WOW’
46:28 – Sponsor Break
49:21 – Getting Your People to Go the Extra Mile
52:59 – Turning Products into Culture Statements
1:01:35 – Fear Makes People Stupid
1:06:04 – How to Pass the Torch the Right Way
1:12:16 – Lessons from Richard Fain’s Book
1:13:31 – The Most Important Lesson for His Kids

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