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Listen "Customer Review: How Quadient Engages Customers With BadgeCert's Digital Badges – A Chat with Scott Draeger"
Episode Synopsis
In this episode of our StreetCred podcast, BadgeCert's founder and CEO Dr. Ginger Malin meets with Scott Draeger, Customer Experience Officer at Quadient. We learn how Quadient successfully launched and grew a new digital badging program for their customers and Quadient University members. Scott's expertise and advice cover many aspects of the program including the onboarding phase, design, R&D, marketing, social media sharing, partners, and a lot more.
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