Mike and Stephen dive deeper into what makes a team consistently excel. They explore why humility is such a powerful trait in a leader and how staying curious can unlock new ideas from your team. Stephen shares how genuine listening – not just hearing words – builds trust and uncovers issues leaders might otherwise miss. The discussion shifts to the art of asking great questions. Stephen explains that sometimes posing the right question can lead your team to find the answer themselves, which empowers everyone. They also talk about getting your whole team involved in problem-solving, instead of the leader tackling every challenge alone. Throughout the conversation, Stephen highlights the often underestimated impact of appreciation. He reveals how something as simple as a heartfelt "thank you" can energize your team and motivate people to go the extra mile. It's a down-to-earth, insight-packed conversation that leaves you with practical ideas you can start using with your own team right away. Highlights The surprising way humility makes a team perform better How a leader's genuine curiosity can spark creativity in their team What "listening like a leader" really means in practice Why asking questions often works better than giving your team answers Engaging your team in problem-solving instead of tackling every issue alone A fresh take on showing appreciation – how a sincere thank-you boosts morale Key Takeaways Embrace humility: Admit you don't have all the answers and ask your team for input. Stay curious: Keep asking "why?" and learning from your team members every day. Listen actively: Give your full attention, and ask follow-up questions to truly understand your people. Ask rather than tell: Guide your team with thoughtful questions instead of just issuing orders. Solve problems together: Involve your team in brainstorming solutions to build buy-in and confidence. Show genuine appreciation: Let people know you value their work – small thank-yous go a long way. Connect with Steven on LinkedIn: https://www.linkedin.com/in/stevengaffneycompany/

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