How We're Elevating Customer Experience with Sam Blum

Stories from the River
20/04/2023 9 min Temporada 2 Episodio 58
How We're Elevating Customer Experience with Sam Blum

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Episode Synopsis

Charlie speaks to Sam Blum, Broad River's Associate Director of the E-Team & Service about her plan to elevate in 2023. We get a glimpse behind the scenes of what it really means to be a Service team member, and how helping guests before, during, and after the purchase really elevates the guest and the Memory Maker experience.   This episode on YouTube: https://youtu.be/IhwpPneXE6M     We hope you enjoy this episode, and subscribe to our podcast for a new story each week.  Visit https://www.storiesfromtheriver.com for more episodes. 

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