What happens when deep industry knowledge meets genuine empathy? In this candid and entertaining episode, underwriting manager Marla Grassgreen joins the show to pull back the curtain on what really goes on behind mortgage approvals. From debunking industry jargon to revealing how one underwriting decision saved a borrower $1,700, Marla shares how her sales background, detail-driven mindset, and client-first approach create a rare, collaborative dynamic in a traditionally rigid field.But it’s not just about numbers—Marla opens up about her passion for dog rescue, the emotional challenges of fostering, and how purpose fuels both her career and community work. Whether you're a loan officer, a first-time homebuyer, or someone who thinks underwriting is all red tape, this episode proves it’s much more human than you think.Contact The Winos:Website: choicemortgage.comEmail: [email protected]: Choice Mortgage GroupInstagram: @choicemortgagegroupYouTube: Choice Mortgage GroupFacebook: Choice Mortgage GroupTikTok: Choice Mortgage Boca RatonPhone Numbers:  561-395-6900, 888-216-6476

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