Cindy Esliger addresses difficult conversations in this episode: those dreaded conversations that involve challenging subjects or conflicts that need resolving. We would often prefer to avoid them but they’re necessary for preventing larger difficulties and problems down the road. Hard discussions are a part of growth and resolution and can’t be avoided forever. So learning to navigate difficult conversations like a pro is the easiest way to deal with their inevitability.  Avoiding difficult conversations will only make the issue worse in the future and addressing things early can prevent a much larger blow-up later. But broaching the subject is tough. We’re often afraid to address the problem and initiate the hard talk out of fear that we may make things worse. Cindy shares five tips for approaching these situations without making them worse: 1) define the problem, 2) identify what is wanted before starting the conversation, 3) decide how to address it, 4) stick to the facts and feelings, and 5) use the power of validation. Cindy explains that while not every problem has a solution, addressing the tension is still important. She advises asking ourselves “Do we need to solve this problem or do we need to solve how we feel about this problem?”. Shifting perspective from finding a resolution to managing emotions and reactions to the problem can sometimes be more productive. Regardless of solutions, starting a difficult conversation is the most courageous thing we can do and will put us on a path towards fixing certain issues and forging stronger relationships. Cindy is here to shine a light on exactly how to navigate this rocky terrain.  Resources discussed in this episode:Guide to Finding the Courage to Address Any IssueAstronomic AudioConfidence Collective—Contact Cindy Esliger Career Confidence Coaching: website | instagram | facebook | linkedin | email Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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