You have a serious problem at work, and you're convinced you need more technology to solve it (one of the Seductive Seven traps that my co-author, Dr. Yishai Ashlag, and I wrote about in our two books).

Perhaps tech is going to be part of the solution, and there are many software vendors out there who will tell you their particular product is all you need, but it's never that simple.

The great software companies know their software, their tech solution, will sit inside of (and need to be a great citizen of) your unique, complex ecosystem and not on a blank slate or inside an isolated bubble. If you're getting the "bubble" pitch from a vendor, run the other way and lock the door behind you.

In this episode, I mention a concept my team and I call Pre-IT which refers to all the work that needs to happen up front, well before anyone calls the CIO or IT Director to schedule a meeting. We're doing more-and-more work in this space and will have lots more to offer on this topic in the coming months.

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