Mastering nonverbal communication can be an elusive task, but the fact remains: what’s unsaid leaves a significant footprint in any interaction. Nowhere is this more palpable than in the medical exam room, where trust and connection between physicians and patients often hinge on subtle, nonverbal cues.So, how can one build trust through facial expressions and tone of voice alone?In this episode, we break down how to silently establish rapport, effective use of pauses, the curious role of your eyebrows, impact of end-of-sentence inflection, how to convey uncertainty with confidence, and why learning a patient’s eye color can pay dividends.💡 Check out our Free Resources specifically designed to address pain points in medical practice💡Guest bio:  Bradley Block, MD, is a private practice otolaryngologist on Long Island, New York, where he lives with his wife and three young sons. He is a partner at ENT and Allergy Associates and creator of the Physician’s Guide to Doctoring Podcast. He realized that rapport was the key to gaining trust, seeing patients efficiently, enjoying his practice, and building his reputation. He tried to find a podcast that would help him improve at doctor-patient communication, but there was none, so he created Physician’s Guide to Doctoring! The topics quickly expanded to “everything we should have been learning while we were memorizing Kreb’s Cycle.”We Discuss:The "Interest and Authority" Framework for Nonverbal CommunicationFacial Expressions: Conveying InterestHumor and Likability in Patient InteractionMaking Eye Contact and Noticing Eye ColorAttitude and Authority in Patient CareEffective Communication TechniquesAddressing Patient Concerns and FearsMentioned in this episode:UnBurnable - Our Cohort-Based Burnout Prevention and Cure CourseAs physician coaches, my partner, Scott Weingart, and I have noticed a pattern: some doctors are thoroughly burned out, and some are on the path to burnout. Almost all were shortchanged in their medical training, having been molded into excellent clinicians but given virtually no tools for retaining joy and equanimity throughout their careers.

This course will teach you the hidden anti-burnout curriculum.The UnBurnable Course5 Free Tools To Make Medical Practice EasierScripts for your least favorite conversations.
The quick and dirty guide to calling consults.
A 10-minute "Driveway Debrief" to switch off from work.
My favorite documentation templates.
Step-by-step guide for delivering the news of death. Free Resources LinkDoctoring Done Well | Bite-Sized WinsEvery other week, a few minutes of career-elevating insight delivered straight to your inbox.
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