Gail develops and runs leadership programs in organisations to help people increase their self insight and become better leaders. We discuss why people can be really intellectually smart, but if they're not aware of the emotional impact they're having on others, then they won't be very effective.Key TopicsHow emotions drive behaviour and why no amount of intellect, courage, knowledge or motivation can make up for a lack of emotional intelligenceHow Gail challenges people to reflect on their beliefs and behaviour while validating their perspectives and protecting their sense of self"No Plan A, just a random set of decisions" – Gail's squiggly career and why she gave the two-finger salute to professional teachingWhat it means to have an 'undeniable experience' and be programmed with possibilityDetours and TangentsWhy new leaders need to stop getting their sense of self from the what they personally achieve and develop a whole new skillset about helping other people do the best that they canHow Gail's improv comedy experience helps her be a fearless facilitatorThe time Gail designed and facilitated a business expo program for teenagers to make a realistic business pitch for not-necessarily-realistic products. “It was chaos, but it was exciting”Why the most satisfying lightbulb moments Gail has witnessed in her clients are often simply about people becoming better listenersEpisode SummaryVisit the Grokkist podcast hub for a full digest of this episode including highlights and links to stuff we discussed: https://grokk.ist/stillcuriouspodcast/s1e5-gail-reichert/Recorded 1 October 2021 Website: grokk.ist/stillcuriouspodcast | Email: [email protected] | Socials: @grokkistMusic: Kleptotonic Swing by Tri-Tachyon

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