In today’s Startup Therapy Podcast, Wil and Ryan talk about the kind of culture you as a founder can create within your own organization. Everything you do has implications and if you let instigators of negativity be, you’re allowing a nasty culture to spread. Sign up for the Startups Newsletterhttps://www.startups.com/newsletterResources:Startup Therapy Podcast https://www.startups.com/beginJoin our Network of Top Founders Send an email to [email protected] What to Listen For00:00 Intro01:25 Where do cultural issues stem from?04:48 Back channeling is worse in remote settings08:15 This culture of talking ill about the client11:13 When KPIs push the retention team to bash the clients15:20 It all starts with one person, identify the ringleader18:57 It’s easy to create a culture of overwork23:35 A lack of maturity across the board26:30 The spotlight is on you and anything you do has implications28:50 But you still need to take care of your own well-being30:52 What company culture meant years ago33:13 You can admit you made a mistake and create a culture out of it37:09 Founders can have so much impact, but it can be good or evil

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