What makes a standard work across dozens of languages and countries? Dr. Debra Russell, a global expert in sign language and community interpreting, joins host Maryse Benhoff to reflect on her leadership of ISO 13611. They discuss how the standard moved from guidelines to firm requirements, supporting both interpreters and training institutions worldwide. From pandemic-era challenges to harmonizing differing cultural perspectives, this episode offers a behind-the-scenes look at building consensus—and quality—in interpreting services.Debra [email protected]

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