Welcome back to SSONext! This is part 2 of an in-depth mini-series where host Barbara Hodge sits down with Tom Bangemann, Head of Data Development & Research at SSON Research & Analytics. Tom brings profound experience in delivery, sales, and business development, with an impressive international career in Practice Management.  Tom and Barbara offer a deep dive into the state of Global Business Services (GBS), based on SSON survey data. You’ll hear details on: ✅ Why is GBS so important right now, particularly as we head into a recession?✅ The difference between shared services and GBS ✅ The emergence of “ESG” in GBS scope and responsibility✅ Organizational structures and leadership in a GBS model – and whether having a single central hub of leaders in GBS is sufficient For the full details on that and a lot more, 🎧 listen to the episode 🎧  If you haven’t heard the first part of the conversation with Tom, you’ll find it in episode 20, where Barbara chats with him about why GBS needs to refocus on location. Returning to our podcast? Thank you! Could you please hit the rating button to give us 5 stars? Your ratings help us rank better, and be found by more people. Thanks again.

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