SummaryIn this episode, Aaron Opalewski and EJ Swanson discuss the importance of performance management in organizations. They outline a three-step process for addressing performance issues: friendly conversation, serious discussion, and opportunity plan. They emphasize the need for empathy and clear communication throughout the process. They also highlight the importance of addressing performance issues early to prevent them from escalating. The hosts credit Jacko Willnick's book 'Dichotomy of Leadership' for inspiring their approach to performance management.TakeawaysPerformance management is crucial for the success of any organization.The three-step process for addressing performance issues includes friendly conversation, serious discussion, and opportunity plan.Clear communication and empathy are key in performance management.Addressing performance issues early can prevent them from escalating.The hosts credit Jacko Willnick's book 'Dichotomy of Leadership' for inspiring their approach to performance management.

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