What are the latest customer review trends? | Episode 58

21/04/2022 31 min
What are the latest customer review trends? | Episode 58

Listen "What are the latest customer review trends? | Episode 58"

Episode Synopsis

It's no secret that reviews matter, but what's the latest on how consumers use and write reviews? We're going deep on this week's Spark Live with stats from BrightLocal's latest Consumer Review Survey. It's part one of our review trend series, and you don't wanna miss it!   We'll cover:    ✅ How many consumers used the internet to find a local business last year ✅ How often consumers read online reviews for local business ✅ What factors influence a consumer's decision to leave a review  ✅ And more!