Social Media Talks Podcast, The Podcast for business owners who want to learn more about Social Media Marketing, presented by Alan Hennessy Head of Digital at www.kompassmedia.ie. On this week's show, we talk to Victoria Taylor from Untwisted Media about Customer Experience and Building brand loyalty and Trust. Victoria is the founder and chief digital strategist of Untwisted Media, with over 10 years experience in online marketing, sales, and training. My strategies have been implemented by personal brands, personalities, bloggers and both B2C and B2B clients. As an international speaker, I have spoken on a number of stages around the world at digital marketing events Her keynote talks centre around various digital and relationship-based subjects; Customer Experience, Social Media Strategy, Content Marketing and Storytelling For Businesses.

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