How's your phone call confidence? When you call your bank do you get what you want, or do you roll over as soon as you hit a hurdle? Well, Natasha Janssens has got all the tips you need to master the art of the customer call. CREDITS Host: Rachel CorbettContributor: Author & founder of Women With Cents Natasha Janssens. Check her out on Instagram @womenwithcents or head to her website womenwithcents.com.au.Managing Producer: Elle BeattieLead Producer: Rachael HartProducer and Editor: Amy Kimball This episode of Small Change does not constitute financial advice or take into account individual circumstances. Always seek your own independent financial advice.See omnystudio.com/listener for privacy information.

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