Aaron changed direction in his career during the last 12 months. He shared a post on LinkedIn that he thought his connections may be interested in and ended up taking it further himself.

Aaron talks about the new world he finds himself in now as someone who has been in an employed role in retail for many years he admits he had a lot to learn and has welcomed the amazing support from his Pay It Forward shoutout who is Joanne Summers.

Aaron is the CX director of Insight6 Liverpool.

In Aaron's words...

Customer Experience Director for Insight6 Liverpool. With 15 years background in Retail working for well-known High St brands, in theirs Stores, Contact Centres & Head Offices, now turned my hand to supporting local businesses transform their Customer Experience to grow their business. When I’m not working you’ll find me in the gym (pre-COVID), reading (Business & Personal Development) or sleeping.

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