Meet Adriana Bates, the driven, hard-charging leader of Clear Mortgage. Find out how she has used her competitive nature and love of data to make her business more successful than ever, even during a pandemic.    about this episode: https://kansasbiztalk.com/podcast/ep-11-you-better-dial-for-dollars-adriana-bates-competitive-data-driven-business-plan/1170/    About our guest: https://clearkc.com/leadership-team    On today's show:  2:05 – Meet Adriana Bates 3:54 – What led her to this profession 10:35 – Starting from the ground up 12:21 – Her biggest pain point for growing the business 13:33 – How she has handled her business during a pandemic 17:31 – How many employees she has 18:36 – How she got customers in the beginning 19:12 – How she reaches her goals 20:33 – Work harder, make more money 21:17 – Strong operating processes 23:43 – Breaking down her process 27:37 – Finding time to work on the business 29:09 – Why she works a lot 29:43 – Her difficult work-life balance 32:07 – What she's doing to be a strong leader 38:20 – Why some businesses fail 45:39 - What she does when she feels overwhelmed 47:17 – Her advice for young professionals

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