Tom Lorusso is a Senior User Research Manager working on Amazon Echo devices. User Research is the practice of applying social scientific methods (e.g., usability studies, interviews, surveys, statistics, data analysis) to include customer use cases and feedback into product development. Over the course of his 20+ year career, he has also worked on the Xbox platform and games, phones, operating systems and medical devices working across software, hardware and services questions and ideas to create an engaging user experience. Tom Lorusso talks and papersTom Lorusso industry learningsTom Lorusso on TwitterTom Lorusso on LinkedInWhat Is Ambient Computing, and How Will It Change Our Lives? (howtogeek.com)A production by the Northshore Schools Foundation, a Top-Rated “Great Nonprofits” award-recipient, “Guidestar” Gold Participant, and Best of a “Best of Northshore” nonprofit.Host: Kira Dorrian Audio Editor: Allison Preisinger Production Manager: Danielle DolbecKeep this program going. Donate to the Northshore Schools Foundation today!This episode is sponsored by The Blair Mus Group and Coldwell Banker Bain Real Estate  Blair Mus Group (coldwellbankerbain.com)Interested in sponsoring the Skills 4 Life Podcast? Contact us: [email protected] us on:InstagramFacebookSkills 4 Life FacebookTwitterLinked In

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