A conversation with Kiera Dent - Founder and CEO of The Dental A-Team 🎙️ Episode Summary Join hosts Dr. Mustafa Shah-Khan and Dr. Richard Offutt as they interview Kiera Dent, founder and CEO of The Dental A-Team. In this engaging discussion, Kiera shares insights from her journey from the "2AM Crazy Lady" to becoming a leading dental consultant, offering practical strategies for practice growth, team development, and work-life balance. Learn how simple, consistent actions can transform your practice while maintaining personal fulfillment. 👤 Featured Guest Kiera Dent Founder and CEO of The Dental A-Team National dental consulting firm leader Host of The Dental A-Team Podcast Expert in practice growth and team development Advocate for work-life balance in dentistry ⏱️ Key Timestamps 00:00 - Introduction and welcome 01:15 - Current initiatives at The Dental A-Team 04:58 - The "2AM Crazy Lady" story and lessons learned 09:15 - Discussion of life passion vs. dental platform 14:27 - Team development and handling staff challenges 20:08 - Building effective mastermind groups 23:31 - Evolution of business vision 37:43 - When to seek consulting help 40:54 - Implementation of NDTR system 🎯 Key Takeaways Simple Solutions Work Best Focus on basic systems like morning huddles Implement NDTR (Next visit, Date, Time, Recare) Track key performance indicators Maintain consistency in execution Work-Life Balance Success without fulfillment is failure Regular breaks increase productivity Quarterly time off benefits practice growth Focus on personal development alongside practice growth Team Development Standards matter more than staff shortages Rise up or rise out philosophy Importance of cultural alignment Investment in leadership development Practice Growth Stages Under $1.5M: Focus on basic systems $2M-10M: Leadership development crucial $10M+: Emphasis on consistent training Different solutions for different practice sizes 💡 Practical Implementation Tips NDTR System Next visit scheduling Specific date and time Treatment plan clarity Recare appointment confirmation Morning Huddle Excellence Review daily opportunities Set clear goals Team communication Track progress Team Development Clear performance standards Regular training Leadership development Cultural alignment 📊 Practice Management Insights Signs You Need Consulting Cash flow challenges Team morale issues Growth plateaus Leadership gaps System inefficiencies Success Indicators Consistent systems Team buy-in Clear communication Balanced lifestyle Sustainable growth 🌟 Motivation for Change Pain-Driven Changes Financial struggles Team conflicts Work-life imbalance System breakdowns Growth-Driven Changes Optimization goals Expansion plans Leadership development System refinement 📱 Connect With Kiera Dent The Dental A-Team Consulting Think Tank Tuesday Mastermind In-person events starting 2025 Business and leadership development programs 📱Learn More Join: Simplify Dentistry Facebook community Register: simplifydds.com for future episodes Topics: dental consulting, practice management, team development, dental systems, practice growth, work-life balance, dental leadership, morning huddle, case acceptance, dental business growth

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