SimpleBiz360™ Podcast

SimpleBiz360™ Podcast

Por: Jeffrey Mason
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action. 
359 episodios disponibles

Latest episodes of the podcast SimpleBiz360™ Podcast

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Do you have a “Continuous Improvement Team” (CIT) within your company? OMOQ #57 06/05/2025
How many times do you catch yourself finishing customer sentences? OMOQ #56 02/05/2025
Has over-talking become a habit in your business conversations? OMOQ #55 29/04/2025
Is your important business correspondence beginning to resemble casual text messages? OMOQ #54 25/04/2025
Do you abuse the implementation of verbal auto-correction? OMOQ #53 22/04/2025
What is the anticipated cost of creating unhappy customers? OMOQ #52 18/04/2025
How are you demonstrating authenticity during customer interactions? OMOQ #51 15/04/2025
Is your company guilty of telling customers what they want to hear? OMOQ #50 11/04/2025
Are you able to defend what you tell, and sell customers? OMOQ #49 08/04/2025
Imagine how a LEARN, EARN and RETURN career can invest in the future? OMOQ #48 04/04/2025
Is your CSR team proactive-centric? OMOQ #47 01/04/2025
Are you forcing customers to unnecessarily do Red Zone Tugging? OMOQ #46 28/03/2025
Do you want to improve your customer experience deliverables? OMOQ #45 25/03/2025
Do you deliberately put customer needs ahead of company needs? OMOQ #44 21/03/2025
Do you treat your vendors with the respect they deserve? OMOQ #43 18/03/2025
Are you making customers play a game of circular service? OMOQ #42 14/03/2025
Do your managers use travel as an excuse for not responding to emails? OMOQ #41 11/03/2025
Who’s in charge? OMOQ #40 07/03/2025
Are we choosing not to shovel snow off of customer driveways? OMOQ #39 04/03/2025
Would you ever deliberately serve wilted mint in a mojito? OMOQ #38 28/02/2025
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