In this episode, we’re joined by Scott Moss, Founder & CEO of M Sales Growth Advisors, a leading expert in sales strategy, CRM optimization, and AI-powered sales automation. With over 20 years of experience leading sales teams at major companies, Scott shares how AI is reshaping sales operations—from transcribing sales calls to automating outreach and improving CRM efficiency.We discuss the ethics of AI in sales, job displacement concerns, and how businesses can responsibly integrate AI without losing the human touch. Plus, Scott shares practical insights on using AI for lead generation, sales presentations, and customer engagement.Whether you're a sales leader, entrepreneur, or just curious about AI’s impact on business development, this episode is packed with actionable insights!Chapters:00:00 – Introduction to Scott Moss and his background in sales leadership00:40 – Scott’s journey: From corporate sales leadership to founding M Sales Growth Advisors01:52 – Identifying gaps in SMB sales processes and building scalable solutions03:14 – How AI is transforming sales operations and CRM optimization05:29 – AI for call transcription and real-time insights in sales conversations06:34 – Automating email sequences and nurturing prospects with AI08:22 – The importance of refining AI-generated content with human input09:51 – AI’s role in lead qualification and top-of-funnel sales automation11:59 – How AI is changing sales roles in complex vs. transactional industries14:10 – The rise of AI-powered voice agents and its implications for customer interactions16:03 – Are we still in the early stages of AI adoption in sales?17:15 – AI-powered CRM features: Data enrichment, lead insights, and automated outreach20:44 – AI in sales presentations: Leveraging automation for discovery insights23:49 – Personal use of AI: From business efficiencies to everyday convenience26:18 – AI ethics in business: Trust but verify approach for sales and automation29:30 – Final thoughts and where to connect with Scott MossNotable Quotes“AI is a great tool, but it still needs a human touch to be effective.” – Scott Moss“Salespeople hate grunt work—AI can handle that, freeing them up for real conversations.” – Scott Moss“Trust but verify. AI is powerful, but businesses need to ensure its accuracy before using it at scale.” – Scott MossLinks and Resources:Scott Moss on LinkedInM Sales Growth Advisors WebsiteTaran Agarwal on LinkedInSimplify Tech Website

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