In this episode of the Shingo Principles Podcast, we hear from Ken Snyder, Executive Director of the Shingo Institute as he shares insights from Shigeo Shingo. Dr. Shingo said, “Production is a network of process and operations,” and leaders need to separate operations from the process. In this case, it is necessary to have a proper understanding of the distinction between “process” and “operations.” Key topics covered in this podcast include how the benefits of focusing on process first before focusing on operations are:Much lower cost of capitalMuch higher productivity ratesMuch faster time to marketLower inventory carrying costsLower labor costs andLower training costsTo learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.

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