Episode Synopsis "Episode 2 - Empowered Customer Service"

In this episode we discuss how technology can, and should, contribute to customer service. 

Listen "Episode 2 - Empowered Customer Service"

More episodes of the podcast Shepherding Chaos

• Epiosde 18 - Delivering in Partnership
• Episode 17 - Acting Local with Remote Resource
• Episode 16 - Digital Product Passports
• Episode 15 Part 2 - The Tech Talk with John Best
• Episode 15 Part 1 - The Tech Talk with John Best
• Episode 14 - The Crew Clothing Technology Journey with Richard Surman
• Episode 13 -The Show Must Go On with Matt Bradley
• Episode 12 - A CFO’s View of Tech in Retail
• Episode 11 - The Retail Merry Go Round
• Episode 10 - How Technology Underpins Customer Service with Cathy McCabe
• Episode 9 - The Greatest Showman with Matt Bradley
• Episode 8 - If I had a million pounds... with Richard Surman, Head of IT at Crew Clothing
• Episode 7 - Sustainability within Retail with Dr. Esther Pugh
• Episode 6 - Supplier or Partner?
• Epsiode 5 - Disruptive Technology
• Epsiode 4 - Five Rubbish Things
• Episode 3 - IT & The Business
• Episode 2 - Empowered Customer Service
• Epsiode 1 - The Constant of Change