Improving Client Retention: Key Benchmarks and KPIs for Client Satisfaction

Seven Figure Agency Podcast with Josh Nelson
30/10/2023 15 min
Improving Client Retention: Key Benchmarks and KPIs for Client Satisfaction

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Episode Synopsis

I want to talk to you about client retention, churn, and the key benchmarks and KPIs you need to be tracking. If you're frustrated with clients pausing and canceling their services, this is for you. What Gets Measured Gets Done One universal truth I stand by is that what you measure gets done and [...]
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