Service Notes

Service Notes

Por: Rina Brahmbhatt
Welcome to Service Notes, the ultimate podcast for diving deep into the dynamic world of IT Service Management, hosted by Rina Brahmbhatt! Whether you're a seasoned professional or just curious about the field, this podcast is your go-to source for insights, success stories, and expert advice.Join Rina as she explores how technology, people, and processes come together to deliver incredible value in today's fast-paced business environments. Each episode features engaging conversations with industry experts, offering a behind-the-scenes look at the challenges and triumphs that define the ITSM landscape.Discover what it takes to be the glue that holds IT together, ensuring everything runs smoothly from behind the scenes. Learn how you can make a visible impact every single day by mastering the art of service management.Subscribe now to ServiceNotes and embark on an exciting journey of learning and growth. Tune in, stay inspired, and transform your career with the knowledge and motivation you'll gain from each episode.Keep learning, keep growing, and thank you for listening to ServiceNotes!
90 episodios disponibles

Latest episodes of the podcast Service Notes

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“From Chaos to CAKE: Turning a Crisis into a Sweet Success” – Rina Brahmbhatt and Kim King 16/09/2025
“Talk to People. That’s Where the Real Learning Happens.” – Rina Brahmbhatt and Ramy Shehata 10/09/2025
“Mentors Shape Your Career—Conversations Shape Your Growth” – Rina Brahmbhatt and Ramy Shehata 09/09/2025
“Wrong Data In, Wrong Decisions Out: The Human Edge in an AI World” – Rina Brahmbhatt and Ramy Shehata 03/09/2025
“Service Management Keeps You Connected to Everything” – Rina Brahmbhatt and Ramy Shehata 02/09/2025
“Sometimes the Real Incident Is Just a Lack of Diligence” – Rina Brahmbhatt and Ramy Shehata 27/08/2025
“No Two Major Incidents Are Ever the Same — You Learn by Living It” – Rina Brahmbhatt and Ramy Shehata 26/08/2025
“In 2027, AI Will Run Without Oversight. That’s What Scares Me.” – Final Thought with Rina Brahmbhatt and Prof. Ahmed Banafa 20/08/2025
“Be Ready for Change—Every 10 to 15 Years, a New Technology Flips Everything” — Rina Brahmbhatt and Prof. Ahmed Banafa 19/08/2025
“The Minute You Think You’ve Learned Enough, It’s Time to Go Down” — Rina Brahmbhatt and Prof. Ahmed Banafa 13/08/2025
“If You Can’t Explain It Simply, You Don’t Understand It” – Rina Brahmbhatt and Prof. Ahmed Banafa 12/08/2025
“Not Everyone Needs to Code — But Everyone Needs to Understand” – Rina Brahmbhatt and Prof. Ahmed Banafa 06/08/2025
“Find your space in AI” – Rina Brahmbhatt and Prof. Ahmed Banafa 05/08/2025
“You’re the Pilot, AI Is Just the Copilot” – How to Stay Relevant in the Age of AI – Rina Brahmbhatt and Prof. Ahmed Banafa 30/07/2025
"AI Feels Like the Internet All Over Again—Just in Fast Forward" – Rina Brahmbhatt and Prof. Ahmed Banafa 29/07/2025
"One Phone Call Can Change Your Life, and the Internet Changed Everything" – Rina Brahmbhatt and Prof. Ahmed Banafa 23/07/2025
“People Remember How You Made Them Feel, Not Just What You Built” – Rina Brahmbhatt and Hind Diouani 22/07/2025
"Technology Evolves, But It’s People Who Define Its Purpose" – Rina Brahmbhatt and Hind Diouani 16/07/2025
"Learning to Learn Is the Real Skill – and It Never Ends" – Rina Brahmbhatt and Hind Diouani 15/07/2025
"No One Will Build Your Career for You — Take Ownership, Seek Clarity, Show Up" – Rina Brahmbhatt and Hind Diouani 09/07/2025
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