Service Management Leadership Podcast

Por: Service Management Leadership Podcast
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:

■ Monday: Jeffrey Tefertiller – Service Delivery topics
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics

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1111 episodios disponibles

Latest episodes of the podcast Service Management Leadership Podcast

Mostrando página 9 de 56

Rina and Ken - Final Wrap Up 26/01/2025
Service Management Leadership - Expertise and its Value 23/01/2025
Service Management Leadership - Brooks' Law 20/01/2025
Rina and Ken - AI, Plane without a pilot and importance of ITIL Certification Episode 2 19/01/2025
Service Management Leadership - Ozempic and Service Management 16/01/2025
Service Management Leadership - Building a Framework 13/01/2025
Rina and Ken - Career journey and valuable lessons in IT Service Management Episode 1 12/01/2025
Service Management Leadership - Building A Service Organization 09/01/2025
Ep 40: “On XLAs” – Alan Nance, Part 2 09/01/2025
Service Management Leadership - The Cost of Rework 06/01/2025
Service Management Leadership - ITIL's Information Security Management Practice 02/01/2025
Service Management Leadership - Empathy 30/12/2024
Service Management Leadership - Configure The Tool For The Organization's Needs 26/12/2024
ServiceNotes Wrap 2024 with Jeffrey, Sherrina and Kengon 22/12/2024
Service Management Leadership - Warning Against Taking A Tool-Centric View 19/12/2024
Ep 39 — "On XLAs…" — Alan Nance 19/12/2024
Service Management Leadership - A Different Decision-Making Method 16/12/2024
ServiceNotes: What is ITIL? 15/12/2024
Service Management Leadership - The Golden Triangle Needs Vertical and Horizontal 12/12/2024
Service Management Leadership - OCM Take Less Time 09/12/2024
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