Service Management Leadership Podcast

Por: Service Management Leadership Podcast
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:

■ Monday: Jeffrey Tefertiller – Service Delivery topics
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics

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1111 episodios disponibles

Latest episodes of the podcast Service Management Leadership Podcast

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“People Remember How You Made Them Feel, Not Just What You Built” – Rina Brahmbhatt and Hind Diouani 15/08/2025
Service Management Leadership - Technical Support Encouragement 14/08/2025
Service Management Leadership - Kyndryl People Readiness Report, Part 2 11/08/2025
"Technology Evolves, But It’s People Who Define Its Purpose" – Rina Brahmbhatt and Hind Diouani 08/08/2025
Service Management Leadership - State of XLA, Part 2 07/08/2025
Ep 62: “Breaking Down Organizational Silos” – Jeffrey Wheatman 06/08/2025
Service Management Leadership - Kyndryl People Readiness Report, Part 1 04/08/2025
"Learning to Learn Is the Real Skill – and It Never Ends" – Rina Brahmbhatt and Hind Diouani 01/08/2025
Service Management Leadership - State of XLA, Part 1 31/07/2025
Service Management Leadership - Part 5 of Series on IT Experience 28/07/2025
"No One Will Build Your Career for You — Take Ownership, Seek Clarity, Show Up" – Rina Brahmbhatt and Hind Diouani 25/07/2025
Service Management Leadership - ITIL4 Guiding Principles 24/07/2025
Ep 61: “Moving Organizations From Reactive To Proactive Thinking” – Jon Hansen, Part 2 24/07/2025
Service Management Leadership - Part 4 of Series on IT Experience 21/07/2025
“You Don’t Have to Build It to Lead It: The Power of Support Roles in Tech” – Rina Brahmbhatt and Hind Diouani 18/07/2025
Service Management Leadership - ITIL4 4 Dimensions 17/07/2025
Service Management Leadership - Part 3 of Series on IT Experience 14/07/2025
Musician, Teacher and ITSM Professional - Final thoughts with Rina Brahmbhatt and Karen Brusch 11/07/2025
Service Management Leadership - Is it Innovation or Improvement? 10/07/2025
Ep 60: "On Collaboration and Communication" - Jon Hansen 10/07/2025
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