Service Intel

Service Intel

Por: Aquant
In the new age of service, customer experience is a top priority. Aquant's Service Intel podcast explores all the issues that are top of mind for service leaders. Our guests answer your most pressing questions, including: How do field service heroes create exceptional customer moments? What tools are beneficial along the journey? Where are the pros turning to when they have questions? How are leaders in the industry approaching the importance of data analysis in field service? How is the space changing over time and what are industry titans doing to stay ahead of the game? Our resident Service Principal, Sidney Lara, along with other top experts across the industry will provide the knowledge you need to level up your service.
39 episodios disponibles

Latest episodes of the podcast Service Intel

Mostrando página 2 de 2

Shannon Tymosko: Prioritizing mental health in a male dominated industry 28/03/2023
Siemens Healthineers: Adding Value and Increasing Revenue 14/03/2023
SAM Service: Leadership styles and best practices to run a successful service business 28/02/2023
Haemonetics: Best practices for kickstarting a digital transformation project 14/02/2023
ABB: The rise of third-party field service teams 31/01/2023
United Service Technologies: Hiring, retaining, and managing a multigenerational workforce 17/01/2023
National Instruments: Building an Inclusive Work Culture 03/01/2023
Lifescan: How to take a more proactive approach to call data 13/12/2022
Philips: Sales sells the piece of equipment, service brings the customer back 29/11/2022
Integra LifeSciences: Managing work-life balance in the service industry 15/11/2022
Service Intel - Season 2 Trailer 07/11/2022
Comfort Systems USA Mtech - Thinking Outside the Technician Box: Structural Logistics to Optimize Customer Satisfaction 29/12/2021
VBR Turbine - From Maintenance, Repair and Operations (MRO) to Internal IoT & Beyond 12/12/2021
Tetra Pak - What is Overall Equipment Effectiveness (OEE)? Availability, Performance, & Quality 15/11/2021
Swisslog Healthcare - Hiring Optimization in Field Service through Diversified Candidates 18/10/2021
Ortho Clinical Diagnostics - Smart Proactive Service: Empowering & Supporting the Customer 24/09/2021
NCR - Training: its Global Impact on Product, Satisfaction, & Beyond 31/08/2021
Konecranes - Leveraging & Structuring Data with Full Organizational Alignment in Service 16/08/2021
Agilent - Metrics, Equipment, the Customer and You 16/08/2021
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