2. What exactly does 'Good Customer Service' mean anyway?

13/04/2021 12 min
2. What exactly does 'Good Customer Service' mean anyway?

Listen "2. What exactly does 'Good Customer Service' mean anyway?"

Episode Synopsis


One of the root causes when having difficulty getting employee buy in and compliance, as well as messaging for marketing and sales is the result of using generic and nebulous terms and phrases.  Getting specific and being intentional can solve a lot of challenges which typically result from language that is not clear.