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Service Design Show

Por: Service Design Show

Go beyond the basics of service design and learn what it truly takes to deliver services that make a positive impact on people, business and planet.

305 episodios disponibles

Latest episodes of the podcast Service Design Show

Mostrando página 15 de 16

CX Navigator, mindset change and the hurdle of uncertainty / Maik Medzich / Episode #23 09/03/2017

Think about the journey forget about the map / Kerry Bodine / Episode #22 23/02/2017

Commodification of design, business fluency and prototyping policy / Jess McMullin / Episode 21 09/02/2017

Service Design Trend Report - Winter 2016 / 2017 26/01/2017

Why every company is already doing service design without knowing it / Mauricio Manhaes / Episode 20 12/01/2017

Giving service design away, going in-house and the need for a compelling vision / Jamin Hegeman / 19 29/12/2016

Superhuman services, Scaling Naturally and Storydoing / Stefan Mortiz / Episode #18 15/12/2016

How can services help to extend the BWM experience / Holger Hampf / Episode #17 01/12/2016

Merging Chinese culture with western philosophy through service design / Amy Ip / Episode #16 18/11/2016

How to make service design work with no money, time or support / Megan & Erik / Episode #15 03/11/2016

Leveraging the Customer Journey as a dynamic change plan / Daniel Ewerman / Episode #14 20/10/2016

How to express any service using 4 fundamental elements / Xin Xiangyang / Episode #13 06/10/2016

Adding some Brazilian flavour to the service design mix / Luis Alt / Episode #12 22/09/2016

Understanding Service Design in Asia / Patti Hunt & Kristin Low / Episode #11 08/09/2016

Service Design Trend Report / Summer 2016 06/09/2016

Service Design is fractal / Andy Polaine / Episode #10 11/08/2016

Linking Service Design to business value / Damian Kernahan / Episode #9 28/07/2016

The secret to building a customer centric culture / Dave Gray / Episode #8 14/07/2016

Getting your boss to prototype customer experience / Adam Lawerence / Episode #7 30/06/2016

What Service Design can learn from the olympics / Alex Nisbett / Episode #6 16/06/2016

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