ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Finding success as an in-house service designer"
Episode Synopsis
The challenges in-house service designers face are quite unique.
In this episode you'll hear the stories from Karri, Jacquelyn and Rachel. All of them work in-house and are championing this field within their organisations.
What also connects Karri, Jacquelyn and Rachel is that the participated in the campfire sessions that took place in the summer of 2020.
The campfire is a safe place where in-house service designers can listen, share and connect with fellow practitioners.
Next to talking about the challenges they face Karri, Jacquelyn and Rachel will also give you some practical advice on how to be more successful as an in-house service designer.
I feel that you'll learn a lot from the stories in this episode. Even if you're not working in-house (yet).
If you're inspired by this episode inspires and think about joining the next campfire group head over to...
https://servicedesignshow.com/campfire
In this episode you'll hear the stories from Karri, Jacquelyn and Rachel. All of them work in-house and are championing this field within their organisations.
What also connects Karri, Jacquelyn and Rachel is that the participated in the campfire sessions that took place in the summer of 2020.
The campfire is a safe place where in-house service designers can listen, share and connect with fellow practitioners.
Next to talking about the challenges they face Karri, Jacquelyn and Rachel will also give you some practical advice on how to be more successful as an in-house service designer.
I feel that you'll learn a lot from the stories in this episode. Even if you're not working in-house (yet).
If you're inspired by this episode inspires and think about joining the next campfire group head over to...
https://servicedesignshow.com/campfire
More episodes of the podcast Service Design Show
The Hidden Cost of the "Perfect" Journey (and how to avoid it) / Kendra Shimmell / Ep. #244
01/01/2026
Designing for the Long Game: Self-Care as Professional Rigor / Rachael Dietkus / Ep. #242
04/12/2025
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