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Listen "Beyond the Repair: Strategies to Maximize Service Technician’s Time in the Home"
Episode Synopsis
BDR
Beyond the Repair: Strategies to Maximize Service Technician’s Time in the Home
A well-trained and confident technician has a fantastic opportunity to maximize each call. In the home service business, your company’s closest customer connection is through the technician. They meet the customer face-to-face, listen to their needs and challenges, and work to leave them more comfortable in their home than before. As such, your technicians should…
The post Beyond the Repair: Strategies to Maximize Service Technician’s Time in the Home first appeared on BDR and is written by Erin Kunz.
Beyond the Repair: Strategies to Maximize Service Technician’s Time in the Home
A well-trained and confident technician has a fantastic opportunity to maximize each call. In the home service business, your company’s closest customer connection is through the technician. They meet the customer face-to-face, listen to their needs and challenges, and work to leave them more comfortable in their home than before. As such, your technicians should…
The post Beyond the Repair: Strategies to Maximize Service Technician’s Time in the Home first appeared on BDR and is written by Erin Kunz.
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