In this episode, Debs, Gemma, and Emma dig into the challenges and tips for working with schools as SEND parent carers, especially as a new school year begins. They share practical advice on maintaining clear communication, documenting important conversations, and building positive relationships with teachers and support staff. Debs highlights the importance of keeping a written record of all agreements to ensure there’s a “paper chain” in case of misunderstandings. Emma and Gemma discuss how the Notes app and school apps have been lifesavers for keeping track of dates, appointments, and messages.

The group also tackles the perception of parent carers as “complainers” and the importance of celebrating when things go right. They emphasise the power of acknowledging teachers’ hard work and fostering a two-way understanding—recognising that teachers face pressures too. Towards the end, the trio reflects on the nationwide challenges for SEND kids, including attendance struggles and the lack of inclusive education options, stressing that if schools “get it right for SEND, they get it right for everyone.”

Key Tips from the Episode:

Always document verbal agreements with teachers in a follow-up emailBuild open, respectful relationships with school staff for better supportUse tech tools like Notes and school apps for organisation and communicationRecognise and appreciate teachers’ positive impact on your child

Tune in for valuable insights, real talk, and a bit of banter as they gear up for the school year!

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