In this episode of Semaphore Uncut, I talk to Michael Grinich, founder and CEO for WorkOS. We chat about how software companies fall foul of the 'Enterprise Chasm', and how WorkOS helps them cross it. We also learn about the engineering approach that the WorkOS team takes to maintain the reliability of their service, which is critical to their users.Key takeaways:How to cross the 'Enterprise Chasm'WorkOS enables focus on core product experienceWorkOS unifies a fragmented spaceBuilding an infrastructure SaaS takes rigourDependency on 'black box' APIs requires constant health monitoringBuild personal connections as well as data connectionsCI/CD enables a fast bug response loopMaintenance of critical infrastructure needs a special approachWhat's next for WorkOSAbout Semaphore UncutIn each episode of Semaphore Uncut, we invite software industry professionals to discuss the impact they are making and what excites them about the emerging technologies.

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