On this, the spookiest of days, we'll be reviewing the topic which haunts all of us: churn. The dreadful truth is that customers are vanishing every single month. And when studies suggest that acquiring a new customer costs on average five times as much as retaining an existing one, it's clearly something none of us can afford to ignore.Article from James Laws on Recurring PaymentsChurnBuster★ Thanks to Transistor.fm for providing my podcast hosting. Learn how to start your own podcast!

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