How Great Customer Service Increases Retention

28/03/2024 20 min
How Great Customer Service Increases Retention

Listen "How Great Customer Service Increases Retention"

Episode Synopsis

Good customer service is super important in self-storage because it makes customers feel special and valued. When storage places are friendly and helpful, people want to keep coming back. The best self-storage spots are those that balance making money with taking really good care of their customers.