Listen "Patients and Digital Engagement"
Episode Synopsis
In the premier episode of Self-Pay Stream, our hosts Jeff Johnson and Hayden Reece, join Professional Credit’s Lisa Kirk and Stephanie Rhoades, the Director of Revenue at Oregon Medical Group, to discuss the importance of using digital channels for financial engagement and the generational differences that may arise when transitioning to new forms of communication. Stephanie offers a healthcare provider’s take on the value of modernizing the patient billing experience while we examine using digital self-service tools in healthcare can improve financial outcomes.
More episodes of the podcast Self-Pay Stream
Managing CARES Act Provisions and Beyond
17/06/2020
Adapting Your Operation to the New Normal
06/04/2020
Large Balance Denials, Part 2
20/03/2020
Large Balance Denials, Part 1
11/03/2020
The Impact of Robocalls on Consumers
26/11/2019
Why Don't People Pay Their Bills?
03/10/2019
Nudges for Patient Financial Decision Making
08/08/2019