In this episode of The Self-Insurance Podcast brought to you by CRMBC, host Kaya interviews Darrin Schenck, VP of sales for TriageNow. They discuss the importance and benefits of employing telephonic nurse triage solutions specifically for workplace injuries in the hospitality industry. Darrin explains how TriageNow helps mitigate claims, provides appropriate care, and addresses common challenges in the industry, highlighting their impact on both employee care and employer cost-saving. The episode also discusses how TriageNow's military triage approach and SOC 2 Type 2 compliance set them apart in the industry.00:00 Introduction to The Self-Insurance Podcast00:21 Meet Darrin Schenck from TriageNow00:33 Understanding TriageNow's Services02:15 The Importance of Nurse Triage in Workers' Comp03:42 Benefits of Telephonic Nurse Triage08:11 Challenges and User Acceptance10:20 Fraud Prevention and Unique Approaches13:37 Closing Thoughts and Personal Insights15:03 Conclusion and Podcast Wrap-UpPlease visit CRMBC for our latest news.Follow us on LinkedIn for content highlights.See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.

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