My guest on today’s podcast is Brandon Kopp. Brandon is the owner of Tidewater Insurance Brokers. A booming insurance company offering personal insurance lines to customers. What’s unique about Brandon is how he never planned on being a business owner. How he was dramatically impacted by the COVID-19 pandemic and how that led him to quickly launch his business. In this episode, we talk in length about Brandon’s focus on maintaining the right priorities. How he has worked hard to foster the culture and values of his business and his team just as much as fostering sales. And how he has intentionally created boundaries around his work to make sure he is investing just as heavily in his personal life, his family, and the things outside of work that matter. And be sure to listen to the end as Brandon talks about how his team has built-in client care measurables called Surprise and Delights, which don’t necessarily make any money, as a key measurable metric to the success of the business and each employee. So with that introduction, I hope you enjoy today’s episode of the Self-Employment Success Podcast with Brandon Kopp. 

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