In this episode, the team tap into their collective experience creating and managing developer tools that (hopefully) benefit other Software Engineers. Reyna, Bridget and Nik join Seamus in discussing understanding your customer, the challenges in getting adoption of said tools, scaling support and the inevitable sunsetting of tools.

External links to content mentioned in this episode:


So you want to turn something off? (Author: Nik Skoufis) Retiring software systems is hard work. Here are some tools and techniques to make the process run smoothly 


Continuous Discovery Habits (Author: Teresa Torres) Discover Products that create customer and business value

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